Anonymous

Avoid this company

I really didn't want to leave a negative review. I really waited and tried working with the company many times via email to try to resolve the issues stemming from the damages, loss and mislabeling from my move. After talking to them for almost a month, almost everyday on my part of following up, they finally emailed me saying there is nothing they can do other than raising the claim dollar mount of $6.3 bringing the total compensation to less than $200. 1) Please read the hidden reviews. This is more true reflection of the company review since many people are first time Yelpers stemming from loss and damage for their belongings and often, the reviews get hidden when its first review by the posters. You will read so many horror stories like mine. 2) I spent about $18K with the company to move from NY & NJ for both by work and home to LA. When the stuffs arrived, the movers did not have the list of the items for me to cross off (I had total 620 items), instead, they scribbled loads of numbers on a piece of paper stating that they know those boxes are missing. After my calling out every box number to match the list of the numbers when they pulled out of the box, we were able to locate all but one. 2) After they left, I found that our Herman Miller Aeron Chair was snapped in HALF. This is sturdy office chair. How do you even smash something like that unless you grossly mishandle the item? This chair was packed by the movers in NY. We also found our large box labeled fragile smashed in half literally and punctured on the side. The contents which included Nelson Clock that was so carefully packed was shattered. 3) Our stereo was thrown around and speakers corners were broken off. Pretty much most of our furnitures had some kind of damages. 4) Upon trying to find the missing box from the move, I had to shuffle hundreds of boxes that were piled into my garage. This took two days of lifting all the boxes and rearranging them. By doing this, I did find the missing box only to find others missing and that there were three boxes labeled twice with different numbers which caused the original confusion and also double billing. I wasn't upset. Up until the move, everyone I spoke with, David and Noel were pretty responsive. I figured they will cooperate with me to make sure things get sorted out, refund the double billing and I will get fair compensation based on what I went through. I sent over very comprehensive email along with the pictures and asked them to be fair and see what they can do. I had to follow up almost everyday and the speed of which they got back to me got slower and slower and a lot of the email I received was same automated email. I am pretty persistent so I kept insuring. I finally got a response from Tamir pretty much quoting that their compensation is set by DOT and they cannot give me any more. The damage and loss comes to over $2000+. I spent around $18000 on the move. I spent around $800 on tipping and buying lunches and drinks for the movers on both to and from. I was overcharged almost $2000 on my moving cost looking at their own paperwork they gave me as receipt at the end since the cubic feet they charged me came way under, they instead inflated the charges and added to the packing which they didn't do except for the few furniture items they were supposed to pack which they destroyed. Moving is very stressful. I am still traumatized by it. Last thing you want to deal with is having to go through what I just went through and deal with the moving company to find out they are unwilling to meet you in any way to right the wrong they did. I will not be using them in future nor be recommending them to anyone. I suggest you might do the same if you are considering hiring the company.
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Reason of review:
Damaged or defective
Natina Gcc

Reliable movers

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It’s very hard to find a reliable moving company that will totally relax you during the moving process while taking care of everything. I’m glad I found such company in California New York Express.

Those guys are so great – from the customer support employees to the actual cross country move. They came swiftly to my house and carried all of my belongings to my new condo in New York. Not to mention the price.

I was thinking of large sum in the beginning but when I was told the amount I had to pay I was positively surprised. What they offer is quality work and service as well as affordable prices that fit every budget.

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Reason of review:
Fair pricing
Uthman Xxe
map-marker Bell, California

Great service

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Where do I start with how great this company is? First of all, they arrived early (which I thought would be unheard of!), and were the most efficient moving business I’ve ever seen. I live in New York, so things can get a little hectic on the streets at times, but not only did they have no problems packing up all my stuff, but navigating it safely to my new apartment. I was so impressed throughout the whole process, and am definitely sharing my experience with my friends and family who ever plan on making a move. I’ll never trust another moving company again over this one - they’re the best!
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Reason of review:
Good customer service
Richie Nxn
map-marker Bell, California

Goodbye Los Angeles

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I live in Los Angeles, but on an artist’s budget, it’s not always easy for me to pay for top-quality services. Because of that, I’ve unfortunately gotten burned one too many times in the past. I always wondered why there wasn’t a great service that could still be affordable. Well, when it came time for me to switch apartments, I found one! I’ve never worked with such a professional and responsible business before, that didn’t break the bank. They were respectful of me, and my belongings from the very start, and made me feel like I was their number one priority for the day. It just goes to show that integrity in business isn’t completely dead - this company definitely proved that to me!
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Reason of review:
Fair pricing
Wynona Jqe
map-marker Bell, California

Trustworthy company

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From the first moment I called, I could tell there was something different about CNYX. In New York, it’s not always easy to call an office and get direct answers, but they were very up front with me about everything from cost, to how long the whole process would take on my moving day, etc. And, they were honest about everything, which I really appreciated. Sometimes a little honesty and sense of professionalism can go a long way, and that’s exactly what I got from them even from the first phone call. To be honest, I didn’t know what to expect in working with a moving company for the first time, but if I ever need to move again, I know who to call!
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Reason of review:
Good customer service
Kristina Uus
map-marker Bell, California

Moving

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I thought moving in Los Angeles on a Saturday would be a little easier on me, because of traffic, but I wasn’t sure how well a moving company would go for it - after all, it’s a Saturday. But, they were more than willing to do the work, no matter what day it was, and they never complained once.

I felt a little guilty about making them work on the weekend, but they really made me feel like it was no problem, and they were happy to do the job for me.

It’s clear they are willing to go out of their way to make their customers happy, and you can’t beat that in the service industry today. Highest rating possible!

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Reason of review:
On time delivery
Ebb Jrp
map-marker Bell, California

California New York Express Long Distance Moving Service Review from Bell, California

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Living in Los Angeles can get expensive, so I’m always looking for the best deals in everything I do - including making a move. So, when I started to look for moving companies, I knew that I needed to work with someone I could afford, but who could still offer me great quality.

I found both with this company. They were able to give me a quote when I called, and everything just kind of fell into place from there. I couldn’t compromise on the quality of the experience, but they were still well within my budget with no weird hidden fees popping up at all throughout the process.

That’s definitely a service I can get behind, and feel confident using whenever I need to make a move! They were absolutely worth every penny!

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Reason of review:
Good quality
Krysten Yvg
map-marker Los Angeles, California

Moving experience

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I’ve never worked with a moving company in Los Angeles before that cared about my home, and even my new home, as much as they might care about their own. Everything was treated with such respect, I wondered why I hadn’t heard of this company a long time ago when I was making my first move! They worked together with a sense of professionalism that is frankly hard to find nowadays, and it paid off to my advantage, since everything they moved for me ended up without a scratch by the time it arrived to my new place. If I could give a business higher than a five star rating for their services, this one would definitely get the highest possible rank out of me!
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Reason of review:
Good quality
Camy Ugf
map-marker Chicago, Illinois

Finally moved

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My husband and I were moving into our first official home together, and we were a little nervous about all the details. When the day of the move finally came, and this company showed up, we explained our possible concerns to them, but they were nothing but patient and understanding with us. They went through their process, and reassured us that our belongings would be just fine, and they would unload everything for us when we got to our new location. When you’re just starting out somewhere, especially in a city like San Francisco, it can be a little overwhelming. Thankfully, they took the stress out of the experience, and I can’t say enough good things about that!
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Reason of review:
On time delivery
Mariavictoria Uqa
map-marker New York, New York

NY move

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When you’re living in New York, sometimes the best services you remember are the ones where people are actually professional and well-mannered. Well, that’s definitely what we got from this company, and that accounts for quite a bit in my book. From the first moment they arrived, they treated us with a lot of courtesy and respect, and never acted like they weren’t happy to be there, helping out. It was clear they actually enjoyed what they were doing, and that gave us a sense of relief when it came to how they were going to treat our belongings from start to finish. They captured our trust very early on, and it was well deserved. Highest possible recommendation for this company!
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Reason of review:
Good customer service
Zyir Qgk
map-marker New York, New York

Welcome to NY

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We were moving into a new apartment in New York and hired this company to help out. Well, to our embarrassment, there was an issue with our new building when we arrived, and things hadn’t been set up the way they should have been.

This caused us to get delayed by a few hours, and we felt horrible since these movers had already done an excellent job.

Thankfully, they were nothing but patient and kind with us, and were able to stick around to help us unload everything when it all got sorted out. You don’t get that kind of service all the time, so it’s refreshing to see a company that truly cares about the people they’re working with!

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Reason of review:
On time delivery
Rileyann Bqq
map-marker New York, New York

Moving copmany NY

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I’ve worked with moving companies before in New York, since I’ve moved around a lot. Unfortunately, I had never really had many good experiences with them in the past.

Either there have been hidden fees, upcharges, or they just don’t have a sense of professionalism and care when it comes to actually moving my stuff from point A to point B. This company completely changed my thoughts. They are a moving company you can truly depend on, and they made it clear they wanted to treat my belongings with the utmost respect.

That meant a lot to me, since I’d been burned so many times in the past. If I ever have to move again, I’ll always be sure to use their services!

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Reason of review:
On time delivery
Tierany Utk
map-marker Los Angeles, California

Hello LA

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I had a big move to plan in the Los Angeles area, and a lot of stuff to go with it. It had taken me months to pack everything up, and because I’m a record producer, most of my boxes were filled up with old records that were very valuable to me. I tried to pack as much as I could into my little car, but unfortunately I realized I was going to have to end up trusting someone else with most of it. Moving companies can get a bad reputation when it comes to taking care of your belongings, but when it was all said and done and I finally got everything unpacked in my new place, I couldn’t have been happier. It was clear they handled my boxes with care, and didn’t just ‘throw them around’ here and there. That meant a lot to me, and really took a lot of worry about of the move itself. I may not be moving again for awhile, but I will definitely recommend their services to my friends and family!
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Reason of review:
Fair pricing
Latashia Krj
map-marker New York, New York

Best moving company NY

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We were planning a big family move to New York from the suburbs, and had a lot of stuff to pack up. A lot of that ‘stuff’ ended up being things like furniture, and items that were just too big to fit into boxes. Frankly, we were a little nervous about moving those large-items, knowing we’d have to hire a company to do it. Well, we couldn’t be happier that we chose this moving company. Not only did they make moving our largest items easy, but they took care of them on the trip from one house to the next, and even helped to bring them into the new place. All in all, our furniture was brought into our new home without a scratch!
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Reason of review:
Good quality
Chameka Qbp
map-marker New York, New York

Moving with my family

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My family and I are native New Yorkers, but we were starting to outgrow our small apartment. So, we bought a house in the suburbs, and knew we needed to make a move. At first, it was a bit stressful packing up everything in boxes - we had a lot of stuff to move, and traveling around the city isn’t always fun. But even with as much ‘stuff’ as we had, they made the process so easy! It hardly took any time at all to get everything loaded and transported to our new home, and they even helped us unload it all, too. We were worried that we’d never be able to find a reliable moving company that would help out with so much, but they made it seem like it was just ‘part of the job.’ Top quality service!
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Reason of review:
On time delivery
Jasmyne Yna
map-marker Palm Beach Gardens, Florida

Perfect service

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Moving has always been a pain before - I should know, I’ve done it four times in the last ten years. There are so many elements in the process of moving and sometimes you can just get lost in it, especially if the moving crew is not trained well enough. But lucky this time I made the right choice by hiring California new york express. They made it incredibly easy for me even thought I moved out of state. I didn’t have to lift a finger, and before I knew it, everything I had was in my new home! Great experience for change.
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Reason of review:
Good customer service

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